Refund & Return Policy — Techmorrow
1. Return and Refund Policy
Techmorrow guarantees your satisfaction with IoT hardware ordered through techmorrow.co. If you are not satisfied with the item received, you may return it within the specified period.
2. Return Period and Conditions
| Product Type | Return Window | Conditions |
|---|---|---|
| New hardware (factory-sealed) | [pending] days | Original packaging, unopened |
| Opened hardware (manufacturer defect) | [pending] days | Evidence of defect required |
| Custom or special-order items | Non-returnable | — |
General Conditions
- Items must be in original condition with no scratches or damage from use.
- All accessories and manuals must be included.
- Proof of purchase or order number required.
- Damage caused by misuse is not covered under warranty.
3. Return Process
- Notify us at hello@techmorrow.co with your order number and reason for return.
- Await approval and receive an RMA (Return Merchandise Authorization) code within [pending] business days.
- Ship the item to: [pending]
- Return shipping costs: [pending]
4. Refund Process
- Once the item is received and inspected, we will process the refund within [pending] business days.
- Refunds are issued via the original payment method (credit/debit card via Stripe).
- Additional [pending]–[pending] days may be required for bank processing.
5. Non-Returnable Items
- Items with a TMRX activation code that have been activated on the platform and require deactivation.
- Clearance or special-discount items (noted on the product page).
- Software or subscription keys that have been used.
6. Contact Us
Return enquiries: hello@techmorrow.co or via the contact form on our website.